Inspection outcome: Standards met
Last inspection: 21/07/2022
Pharmacy context
This is a community pharmacy in Kirkwall. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. The pharmacy provides substance misuse services and dispenses private prescriptions. Pharmacy team members advise on minor ailments and medicines use. And they supply over-the-counter medicines and prescription only medicines via 'patient group directions' (PGDs).
Inspection summary findings
Principle 1. Governance
Pharmacy team members follow good working practices. And they appropriately manage dispensing risks to keep services safe. The pharmacy documents some mistakes team members make, and they learn from them to improve the safety of services. The pharmacy keeps the records it needs to by law, and it suitably protects people's confidential information.
Principle 2. Staff
Pharmacy team members have the necessary qualifications and skills for their roles and the services they provide. And they complete some relevant training to keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy premises adequately support the safe delivery of services. And the pharmacy suitably manages the space for the storage of its medicines. The pharmacy has suitable arrangements for people to have private conversations with the team.
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services. And it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |