Inspection outcome: Standards met
Last inspection: 21/05/2024
Pharmacy context
This community pharmacy is in a shopping centre in Doncaster city centre, it forms part of a larger retail and healthcare store. Its main services include dispensing prescriptions and selling over-the-counter medicines. The pharmacy provides a range of services including the NHS England Pharmacy First service, NHS blood pressure check service. It supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it delivers some medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively identifies and manages the risks associated with providing its services. It keeps the records it needs to by law. And it keeps people’s confidential information secure. Pharmacy team members respond to feedback from people using the pharmacy appropriately. They know how to act to protect a vulnerable person from harm. And they behave openly and honestly by discussing the mistakes they make during the dispensing process.
Principle 2. Staff
The pharmacy employs people with the skills and knowledge required to provide its services safely and effectively. Team members work together well and feel able to provide feedback at work. They engage in continual learning relevant to their roles. And they take some opportunities to share learning through team discussions.
Principle 3. Premises
The pharmacy is clean, secure, and maintained well. Overall, it provides a professional environment for delivering healthcare services. People using the pharmacy can speak to a member of the team in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to people. It obtains its medicines from reputable sources. And it stores its medicines safely and securely. Its team members complete regular checks to ensure medicines are safe to supply to people. And they take regular opportunities to identify and support people’s health needs by promoting the pharmacy services available to them.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for providing its services. And pharmacy team members use the equipment and facilities with care to protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |