Inspection outcome: Standards met
Last inspection: 16/03/2023
Pharmacy context
This is a community pharmacy on a main street in the seaside town of Largs near Greenock. Its main activities are dispensing NHS prescriptions and providing medicines to people in multi-compartment compliance packs to help them take their medicine correctly. It also sells medicines over the counter and provides services and advice under the NHS Pharmacy First service.
Inspection summary findings
Principle 1. Governance
The pharmacy has suitable written procedures to help team members work safely and effectively. And it mostly keeps the records it must by law. Team members record and appropriately reflect on errors, and they share learnings to help drive improvements in working practice. They are aware of their responsibilities in keeping people's confidential information secure. And they have the knowledge to help protect vulnerable people using the pharmacy's services.
Principle 2. Staff
The pharmacy has suitably qualified team members who manage the workload safely and effectively. It has appropriate arrangements to supervise team members who are in training. And team members complete regular training relevant to their roles. They feel comfortable to raise concerns and make suggestions to improve working practices.
Principle 3. Premises
The pharmacy premises are clean and tidy and provide suitable space for the services provided. It has a suitably sized soundproofed room where people can have private conversations with team members and access services with the pharmacist.
Principle 4. Services, including medicines management
The pharmacy manages its services safely and effectively. And people easily access its services. Team members keep good records to help ensure people receive their medicines when they need them. And they have appropriate conversations with people to help them take their medicines properly. Team members store and manage medicines as they should.
Principle 5. Equipment and facilities
The pharmacy had appropriate equipment for its services. And it uses its equipment and facilities to maintain people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |