Inspection outcome: Standards met
Last inspection: 07/08/2019
Pharmacy context
This is an independent community pharmacy located in a row of shops in a residential area of Warwick. It has been under the same ownership for over 30 years. It dispenses NHS prescriptions, offers sexual health services, a needle exchange scheme,a smoking cessation service, seasonal influenza vaccinations and a prescription delivery service. The pharmacy also dispenses medicines in multi-compartment compliance packs to people who have difficulty in managing with their medicines. And it has a small number of people who receive instalment supplies for substance misuse treatment.
Inspection summary findings
Principle 1. Governance
The pharmacy has safe and effective working practices. It manages risks appropriately by recording and reviewing any mistakes its staff makes. And it keeps people’s private information safe. It asks people for their views and uses their feedback to improve its services where possible. It keeps the records required by law to ensure that medicines are supplied safely and legally. The pharmacy has safeguarding procedures and its team members understand how they can help to protect vulnerable people.
Principle 2. Staff
Members of the pharmacy team work well together and they have the right skills to provide services safely and effectively. They are very well supported by the owner of the pharmacy to undertake on-going training to keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy premises are safe, secure and suitable for the pharmacy services provided.
Principle 4. Services, including medicines management
The pharmacy manages its services well. And it delivers them in a safe and effective manner. People with a range of needs can access its services and they are well supported by members of the pharmacy team to use their medicines safely. The pharmacy gets its medicines from reliable sources and stores them appropriately. And it takes the right action if any medicines or devices are not safe to use, to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to deliver its services safely and effectively.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |