St Mary's Pharmacy (9011732)

Inspection summary findings

Principle 1. Governance

The pharmacy identifies and manages risks to protect the health and wellbeing of people using its services. Its team members have written procedures to tell them how to work safely. And they try to learn from mistakes to reduce the likelihood of similar incidents happening in future. The pharmacy keeps people’s information private, and it largely makes the records it needs to. Its team members know when to refer to the pharmacist for advice and their role in protecting more vulnerable people.

Principle 2. Staff

The pharmacy has enough team members to undertake its work effectively. Its team members have completed or are undertaking the right accredited training for their roles. And they can share important information to help improve the way the pharmacy works.

Principle 3. Premises

The pharmacy’s premises are spacious and present a professional image to people. And the pharmacy has good facilities to provide services to people and maintain their privacy and confidentiality.

Principle 4. Services, including medicines management

The pharmacy gets its medicines from reputable sources, and it supplies medicines safely to people. It makes sure medicines are kept in appropriate conditions. And it date checks its medicines regularly to make sure there are suitable to supply to people. The pharmacy can show how it has had a positive impact on the health of people who have used its services, particularly the blood pressure monitoring service it provides.

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide its services safely. And it has systems in place to make sure its equipment is safe to use and works correctly.