Inspection outcome: Standards met
Last inspection: 04/07/2019
Pharmacy context
The pharmacy is situated on the outskirts of Leicester City. The pharmacy has a distance-selling contract with NHS England, so members of the public did not usually have access to the pharmacy. Most of its activity is dispensing NHS prescriptions some in multi-compartment compliance aids. Over-the-counter medicines and other services are not currently provided. The pharmacy advertises its services using the following website: spirit-pharmacy.co.uk.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with the provision of its services. It has adequate procedures to learn from its mistakes. The pharmacy adequately manages people’s personal information. It knows how to protect vulnerable people.
Principle 2. Staff
The pharmacist adequately manages the workload within the pharmacy. She is able to act in the best interests of the people who use its service and is involved in improving and developing the service. She has access to training to develop her knowledge to reflect the pharmacy's specialist areas.
Principle 3. Premises
The pharmacy keeps its premises safe, secure and appropriately maintained. The pharmacy protects personal information.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. The pharmacist is helpful and supportive to people who use the pharmacy. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely. And it takes the right actions if any medicines or devices are not safe to use to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has access to the appropriate equipment and facilities to provide the services that it offers. It maintains its equipment and facilities adequately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |