Inspection outcome: Standards met
Last inspection: 22/05/2019
Pharmacy context
The pharmacy is located on a small parade of shops in a residential area. It is one of two independent pharmacies owned by the same family. The people who use the pharmacy are mainly older people. The pharmacy received around 80% of prescriptions electronically. The pharmacy provides a range of services including, Medicine Use Reviews (MUR) and New Medicine Service (NMS). It provides multi-compartment compliance packs to a few people who live in their own homes to help them take their medicines safely.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. The pharmacy largely keeps records required by law. It generally protects people’s personal information and actively seeks feedback from the public. Team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They can raise any concerns or make suggestions. They are provided with ongoing training to help keep their knowledge and skills up to date. The team members can take professional decisions to ensure people taking medicines are safe.
Principle 3. Premises
The premises generally provide a safe, secure, and clean environment for the pharmacy's services. But the pharmacy could do more to keep some areas tidy and free from clutter.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services.The pharmacy generally manages its services well. It gets its medicines from reputable suppliers. And responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe to use.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment it needs to provide its services safely.
Pharmacy details
Unit 4; The Spires Centre
Deringwood Drive
Otham
MAIDSTONE
ME158XW
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |