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Pharmacy inspections

Inspection reports and learning from inspections

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Specials Pharma Ltd (9011403)

Inspection outcome: Standards met

Last inspection: 09/08/2023

Pharmacy context

This is a distance-selling pharmacy (www.specialspharma.com) and mainly supplies specific controlled drugs. The pharmacy dispenses private prescriptions only. People using the pharmacy are based in the UK. The pharmacy is closed to the public and situated in a business park and medicines are delivered to people via courier. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy largely manages and identifies the risks associated with the services it provides. It protects people's personal information and people are able to provide feedback about the pharmacy's services. The pharmacy largely keeps the records it needs to by law so that medicines are supplied safely and legally.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage its current workload. Team members complete relevant ongoing training to keep their knowledge and skills up to date.

Principle 3. Premises

Standards met

The pharmacy's premises are clean and secure. The pharmacy’s website gives people information about the details about the pharmacy and superintendent pharmacist,  so that people can check where their medicines are supplied from. 

Principle 4. Services, including medicines management

Standards met

People can access the pharmacy’s services easily. The pharmacy gets its medicines from reputable suppliers and generally stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services. It uses its equipment to help protect people’s personal information.

Pharmacy details

TC1-32, The Cube
Londoneast-uk
Business and Technical Park
Dagenham
RM107FN
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards