Inspection outcome: Standards met
Last inspection: 19/08/2019
Pharmacy context
This community pharmacy is in a GP surgery. It dispenses NHS prescriptions which it mostly receives from this surgery. It supplies some medicines in multi-compartment compliance packs to help people organise their medicines. The pharmacy provides Medicines Use Reviews (MURs) and New Medicine Service (NMS) consultations to support people to use their medicines safely.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It keeps records about near misses and uses these to make improvements to its dispensing service. It keeps the legal records that it needs to, and it generally makes sure that these are accurate. Its team members manage people’s personal information well. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to safely provide its services. Its team members have the right qualifications for their roles and they keep their knowledge up to date through regular training. They share information with each other to make improvements.
Principle 3. Premises
The pharmacy provides its services from suitable premises. It has enough space, so its team members can safely complete the tasks they need to. The pharmacy has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy manages its services well. It stores its medicines properly and makes sure people use them correctly. The pharmacy’s team members identify higher-risk medicines and largely provide appropriate advice to support people using these medicines.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to offer its services. Its team members make sure equipment is in good working order, and they use up-to-date reference sources when they provide services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |