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Pharmacy inspections

Inspection reports and learning from inspections

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Smart Pharmacy (9012842)

Inspection outcome: Standards met

Last inspection: 02/02/2026

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This is a distance-selling pharmacy located in business park in Houghton Regis. The pharmacy is closed to the public. And it provides its services online via its website www.mysmartpharmacy.co.uk. It dispenses NHS and private prescriptions for delivery to people in the community and to care homes. And it supplies medicines in multi-compartment compliance packs to some people. The pharmacy also offers NHS Pharmacy First and a private weight-management service via a patient group direction (PGD) remotely.

This was the first inspection of the pharmacy since it was registered in August 2025.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Unit A2, Ivinghoe Business Centre
Blackburn Road
Houghton Regis
LU5 5BQ
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards