Inspection outcome: Standards met
Last inspection: 11/07/2024
Pharmacy context
This community pharmacy is in the centre of the village of Silverdale, Lancashire. Its main services include dispensing prescriptions and selling over-the-counter medicines. The pharmacy provides a range of NHS services including the NHS blood pressure check service and the Pharmacy First service. It supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it delivers some medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy takes steps to identify and appropriately manage the risks associated with the services provided to people. Pharmacy team members implement improvement measures to help improve patient safety and they are suitably equipped to support the safeguarding of vulnerable adults and children. The pharmacy keeps most of the records it needs to by law, however it does not keep a complete record of which pharmacist is working when the pharmacy is open.
Principle 2. Staff
The pharmacy employs a skilled and experienced team to help manage its workload. Team members support each other while they work, and the pharmacy adequately supports them to update their knowledge and skills. Team members are provided with the opportunity to give feedback and raise concerns about the pharmacy’s operations.
Principle 3. Premises
The pharmacy premises are well maintained and suitable for the services provided. The pharmacy has the facilities for people to have private consultations with team members.
Principle 4. Services, including medicines management
The pharmacy’s services are readily accessible to people. And the team manages the services safely and effectively. The pharmacy stores its medicines safely and securely. Team members follow a robust process to check that medicines are within their expiry date and are safe to supply to people.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment that it needs to provide its services safely. And it uses its equipment appropriately to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |