Inspection outcome: Standards met
Last inspection: 08/08/2019
Pharmacy context
This is a quiet community pharmacy located in a parade of shops in a residential area of Telford. Most people who use the pharmacy are from the local area. The pharmacy dispenses NHS prescriptions and it provides medicines in multi-compartment compliance aid packs, to help make sure people take their medicines at the right time. It also sells a range of over-the-counter medicines and other health and beauty items.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy team well work together to effectively deliver pharmacy services. They hold the appropriate qualifications for their roles and get some feedback on their performance so that they can improve their practices. But they do not receive regular and structured ongoing training. So, they may not always be able to show how they stay up to date and address any gaps in their knowledge.
Principle 3. Premises
The pharmacy provides a clean and professional environment suitable for the provision of healthcare services. It has a consultation room to enable it to provide members of the public with an area for confidential conversations.
Principle 4. Services, including medicines management
The pharmacy gets its medicines from reputable sources. It stores them appropriately and carries out regular checks to show that they are suitable for supply. The pharmacy delivers its services safely and effectively to help make sure that people receive appropriate care. Services are generally accessible to people with different needs. But they are not always clearly advertised, which may mean that people are not always aware of which services are available.
Principle 5. Equipment and facilities
The pharmacy has the equipment that it needs to provide its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |