Inspection outcome: Standards met
Last inspection: 09/05/2019
Pharmacy context
The pharmacy is situated just outside the village centre. The pharmacy provides most standard NHS services. The pharmacy dispenses NHS and private prescriptions. It sells over-the-counter medicines. The pharmacy provides substance misuse services and seasonal flu vaccination services. The pharmacy had a patient group direction for emergency hormonal contraception, but the current pharmacist wasn’t trained to provide the service. The pharmacy was a Healthy Living Pharmacy, but the healthy living 'champion' had recently left.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages most of the risks associated with the provision of its services. The pharmacy learns from its mistakes. But because the pharmacy has not been recording the reviews it makes this could mean that it is missing opportunities to improve the safety and quality of its services. The pharmacy team members have defined roles and accountability. They mainly manage people’s personal information adequately and they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy team adequately manages the workload within the pharmacy. Team members work well together. They have regular performance reviews and there is a work culture of openness and honesty. The pharmacy doesn't have a formal approach to ongoing training, making it harder for the pharmacy to be sure that its team members knowledge is up to date.
Principle 3. Premises
The pharmacy keeps its premises safe, secure and maintained appropriately. The design of the premises protects people's personal information. The pharmacy premises present a modern professional image. The premises are secure from unauthorised access during working hours and when closed.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely and effectively. Its team members are helpful but some people who receive higher-risk medicines may not be getting all the information they need to take their medicine safely. The pharmacy gets its medicines and medical devices from reputable sources. It generally stores them safely. And it takes the right actions if any medicines or devices are not safe to use to protect people's health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has access to the appropriate equipment and facilities to provide the services it offers. It generally makes sure its equipment and facilities are maintained adequately.
Pharmacy details
46B Lacey Court
Charnwood Road
Shepshed
Loughborough
LE129QY
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |