Inspection outcome: Standards not all met
Last inspection: 15/01/2026
Since January 2025 our inspection reports are more concise and accessible - find out more about the changes
Improvement action plan
Pharmacy context
This pharmacy is part of small chain of three pharmacies located in a residential area in Ilford. In addition to dispensing prescriptions, it provides a range of NHS services including the New Medicines Service, the Hypertension case finding service, the Pharmacy First service, the contraception service and the discharge medicine service. It also offers a weight loss clinic via patient group directions and the service currently has relatively few people using it. It supplies medicines in multi-compartment compliance packs to a number of people to help them take their medicines safely and delivers medicines to some people. Enforcement action has been taken against this pharmacy, which remains in force at the time of this inspection, and there are restrictions on the provision of some services. The enforcement action taken allows the pharmacy to continue providing other services, which are not affected by the restrictions imposed.
This was a routine inspection of the pharmacy which focused on the core Standards relating to patient safety. Not all the Standards were inspected on this occasion. The pharmacy was last inspected in May 2016.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.