Inspection outcome: Standards met
Last inspection: 28/09/2022
Pharmacy context
This is a community pharmacy in the city of Sheffield, Yorkshire. The pharmacy sells over‐the‐counter medicines, dispenses NHS prescriptions and provides a substance misuse service. It delivers medicines for some people to their homes. The pharmacy dispenses medicines in multi-compartment compliance packs to some people living in their own homes and some local care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy has up-to-date processes in place to help the pharmacy team effectively and safely manage the risks to the services it provides to people. Team members keep the records they need to, and they generally keep people’s private information safe. The team has the knowledge to help protect vulnerable people who use the pharmacy. Team members discuss the mistakes they make while dispensing.
Principle 2. Staff
The pharmacy team members have the skills to effectively provide the pharmacy's services. The pharmacy supports them to make changes to improve the way the pharmacy operates. Team members feel comfortable in raising professional concerns and giving feedback.
Principle 3. Premises
The pharmacy keeps its premises clean, secure and well maintained. It has a sound‐proofed room where people can have private conversations with the pharmacy's team members. The premises are small and so the pharmacy has limited space to store its medicines.
Principle 4. Services, including medicines management
The pharmacy team manages and delivers the pharmacy’s services well. And it makes its services easily accessible to people. The pharmacy sources its medicines from recognised suppliers, and it completes regular checks of its medicines to make sure they are suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for its services. And it uses its equipment appropriately to protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |