Inspection outcome: Standards not all met
Last inspection: 17/11/2025
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Improvement action plan
Pharmacy context
This is a community pharmacy on a parade of shops in a largely residential area of Lewisham. It provides NHS services such as the New Medicine Service, the Pharmacy First service and the Hypertension Case Finding service. It provides a weight loss service and flu, COVID and travel vaccinations service using patient group directions. And it delivers medicines to some people’s homes. It also provides supervised administration of certain medicines.
This was a desktop re-inspection of the pharmacy following an inspection in November 2025 where the pharmacy did not meet Standard 4.3 but was meeting the other Standards. The re-inspection focused on the Standard which had previously not been met. The pharmacy had previously not been able to demonstrate that all its medicines requiring refrigeration were stored appropriately. And it was not storing all its medicines securely. It has since provided evidence to show that it now stores medicines requiring refrigeration at appropriate temperatures. And it stores its medicines securely.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |