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Pharmacy inspections

Inspection reports and learning from inspections

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Shally's (1035609)

Inspection outcome: Standards met

Last inspection: 28/05/2019

Pharmacy context

This community pharmacy is in a residential area of Nottingham close to the city centre. It serves a multicultural community and dispenses NHS prescriptions which it receives from several local GP surgeries. The pharmacy provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally manages its risks well. Its team members make changes to improve its services. The pharmacy keeps the records it needs to and generally makes sure that these are accurate. The pharmacy team knows how to protect vulnerable people and generally manages confidential information well.

Principle 2. Staff

Standards met

The pharmacy manages its workload safely. It has suitably qualified team members that are competent in their roles. The pharmacy team receives some ongoing training to keep up to date.

Principle 3. Premises

Standards met

The pharmacy provides its services from suitable premises.

Principle 4. Services, including medicines management

Standards met

The pharmacy generally manages its workload well. Its team members source its medicines from reputable suppliers and make sure people can use their medicines safely. But it could do more to make sure enough information is given to people who are supplied their medicines in multi-compartment compliance packs.

Principle 5. Equipment and facilities

Standards met

The pharmacy keeps its equipment and facilities maintained well so it can provide its services safely. 

Pharmacy details

37 Beech Avenue
Sherwood Rise
NOTTINGHAM
NG77LJ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards