Inspection outcome: Standards met
Last inspection: 07/10/2024
Pharmacy context
This is a community pharmacy on the main street in Netherlee, East Renfrewshire. Its main services are dispensing NHS prescriptions, including serial prescriptions. And it provides medicines in multi-compartment compliance packs for people who need help to take their medicines at the right times. It provides a medicines delivery service, and it supplies palliative care medicines under the Community Palliative Care Network.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks with the services it provides. And team members discuss ways to reduce dispensing mistakes and mitigate risk. The pharmacy keeps most of the records as required by law. And it adequately protects people’s confidential information. Team members understand their role in helping to protect vulnerable people.
Principle 2. Staff
Pharmacy team members have the appropriate qualification training for their roles and the services they provide. They are empowered to raise concerns and suggest improvements to provide a more effective service.
Principle 3. Premises
The pharmacy premises are clean, secure and provide a professional environment for the services delivered. And people can access a private consultation room to have confidential conversations with a team member.
Principle 4. Services, including medicines management
Pharmacy team members manage and provide the pharmacy services safely and effectively. The pharmacy sources medicines and medical devices from reputable suppliers. It generally stores them appropriately and team members carry out the appropriate checks to ensure they are fit for supply.
Principle 5. Equipment and facilities
Pharmacy team members have access to the suitable equipment that is fit for purpose and safe to use. And they use the equipment appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |