Inspection outcome: Standards met
Last inspection: 18/10/2023
Pharmacy context
This is a community pharmacy situated on a main road in a Leicester suburb. Most of its activity is dispensing NHS prescriptions and selling medicines over the counter. The pharmacy supplies medicines in multi‐compartment compliance packs to people who live in their own home. The pharmacy is providing the NHS Covid-19 autumn vaccination programme and NHS flu vaccinations.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy identifies and manages the risks associated with the provision of its services. Its team members have defined roles and accountabilities. And the pharmacy manages people’s electronic personal information safely. The pharmacy has some procedures to learn from its mistakes. But because it does not record all its mistakes, it might miss opportunities to improve its ways of working.
Principle 2. Staff
The pharmacy’s team members work well together to manage the day‐to‐day workload within the pharmacy. They are suitably trained for the roles they undertake. Team members can raise concerns if needed.
Principle 3. Premises
The pharmacy presents a professional modern image to people using its services. The pharmacy keeps its premises safe, secure, and appropriately maintained. And it has made changes to help keep its team members and people using the pharmacy safer from the risk of catching infectious diseases.
Principle 4. Services, including medicines management
The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and it knows the right actions to take if medicines or devices are not safe to use to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides. It maintains its equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |