Inspection outcome: Standards met
Last inspection: 14/08/2020
Pharmacy context
This is a community pharmacy next to a medical centre. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. The pharmacy offers a repeat prescription collection service and a medicines’ delivery service. It also dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use. And supplies a range of over-the-counter medicines. The pharmacy was inspected during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy updates its working
instructions to keep its processes and procedures safe and effective. The team
members read and sign the instructions to show they follow them. They record their dispensing mistakes, and review the information to
learn and help them manage risks in the pharmacy. The team members keep the records they need
to by law up to date. They protect people's private information and prevent sensitive
information being seen by people who are not authorised to do so. And they know
the importance of their role in protecting vulnerable people.
Principle 2. Staff
Principle 3. Premises
The pharmacy is clean and has appropriate infection control arrangements in place. It has consultation facilities to meet the needs of the services it provides, and people can speak with team members in private.
Principle 4. Services, including medicines management
The pharmacy displays information about its services and opening times so people can easily see them. It provides public health information and it keeps people up to date with safety messages. The pharmacy reviews its working arrangements when there are changes, this helps keep its processes safe and effective. The pharmacy sources, stores and manages its medicines appropriately. It receives safety information about medicines. And it updates team members so they know to only supply medicines that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services. It keeps its equipment clean and well-maintained.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |