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Pharmacy inspections

Inspection reports and learning from inspections

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S H Mehta Pharmacy (1042272)

Inspection outcome: Standards met

Last inspection: 14/08/2020

Pharmacy context

This is a community pharmacy next to a medical centre. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. The pharmacy offers a repeat prescription collection service and a medicines’ delivery service. It also dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use. And supplies a range of over-the-counter medicines. The pharmacy was inspected during the Covid-19 pandemic. ​​

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy updates its working instructions to keep its processes and procedures safe and effective. The team members read and sign the instructions to show they follow them. They record their dispensing mistakes, and review the information to learn and help them manage risks in the pharmacy. The team members keep the records they need to by law up to date. They protect people's private information and prevent sensitive information being seen by people who are not authorised to do so. And they know the importance of their role in protecting vulnerable people. 

Principle 2. Staff

Standards met

The pharmacy team members have the required skills and knowledge for their roles and the services they provide. The pharmacy supports trainees to develop their knowledge and skills. It also provides them with protected time in the workplace to complete their training. The pharmacist updates the pharmacy team about changes to pharmacy services when they arise. But the pharmacy does not provide formal ongoing training so that individual team members continue to develop in their roles. The team members support each other in their day-to-day work. They are enthusiastic and knowledgeable, and they suggest improvements to make services safer and more effective. ​

Principle 3. Premises

Standards met

The pharmacy is clean and has appropriate infection control arrangements in place. It has consultation facilities to meet the needs of the services it provides, and people can speak with team members in private.

Principle 4. Services, including medicines management

Standards met

The pharmacy displays information about its services and opening times so people can easily see them. It provides public health information and it keeps people up to date with safety messages. The pharmacy reviews its working arrangements when there are changes, this helps keep its processes safe and effective. The pharmacy sources, stores and manages its medicines appropriately. It receives safety information about medicines. And it updates team members so they know to only supply medicines that are safe to use.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide safe services. It keeps its equipment clean and well-maintained.

Pharmacy details

34 Admiral Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards