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Pharmacy inspections

Inspection reports and learning from inspections

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Rxlive Ltd (9010611)

Inspection outcome: Standards met

Last inspection: 25/02/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This pharmacy is in a former office building behind the shops in the centre of Wallington, Surrey. People can’t visit the pharmacy in person as it provides all its services remotely. It dispenses people’s NHS prescriptions which are sent to it electronically via its website, app and third-party apps. It delivers those prescriptions directly to people wherever they live in the UK.

This was a full routine inspection of the pharmacy. The pharmacy was last inspected in October 2017

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

3-4 Chalice Close
Ground Floor Suite
Wallington
SM69RU
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards