Inspection outcome: Standards met
Last inspection: 04/02/2022
Pharmacy context
This is a distance selling community pharmacy in an industrial estate in the town of Accrington, Lancashire. It dispenses NHS and private prescriptions and sells some healthcare related products through its website. People do not access the pharmacy premises for services, so the pharmacy delivers medicines to people to their homes. It supplies some people with their medicines in multi‐compartment compliance packs to help them with taking their medicines. The inspection was completed during the COVID‐19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures to help team members manage the risks associated with the services the pharmacy provides to people. The pharmacists act appropriately when mistakes happen to reduce the risk of similar mistakes happening again. They have a good understanding of their role in helping safeguard vulnerable people. The pharmacy suitably protects people’s private information. It usually keeps the required records. But it has regular gaps in some of its records which means the pharmacy does not always meet its legal requirements.
Principle 2. Staff
The pharmacy has a small team and its team members have the skills and knowledge to safely provide the pharmacy's services. They manage their workload well and support each other as they work.
Principle 3. Premises
The pharmacy premises are clean and secure and are suitable for the services the pharmacy provides for people. The team works well to keep tidy the areas where it dispenses medicines.
Principle 4. Services, including medicines management
The pharmacy provides a basic range of services that suitably support people’s health needs. The pharmacy appropriately manages and delivers its services. It obtains its medicines from reputable sources. And it generally stores and manages them as it should.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for its services. And it appropriately uses its equipment to protect people's private information.
Pharmacy details
Unit 22
Richmond Industrial Estate
Richmond Street
Accrington
BB50RJ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |