Inspection outcome: Standards met
Last inspection: 10/09/2024
Pharmacy context
The pharmacy is on the high street on the outskirts of Watford. It dispenses private prescriptions, sells medicines over the counter and provides health advice. It provides treatment for minor ailments. It does not provide any NHS services. This was the first inspection after the pharmacy had been approved for registration in December 2023.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are generally safe and effective. But it hasn't reviewed or updated its written procedures so they can suitably reflect current best practice and help members of the team to complete their tasks safely. The pharmacy mostly keeps the records it needs to up to date so it can show the pharmacy is supplying its services safely. The pharmacist does not always complete the responsible pharmacist record with all the required information in line with requirements. The pharmacy protects people’s private information, and members of the team understand their role in safeguarding vulnerable people.
Principle 2. Staff
The pharmacy team members work well together to manage their workload in the pharmacy. Members of the team are comfortable about making suggestions to improve services to the people who visit the pharmacy.
Principle 3. Premises
The pharmacy's premises are clean, secure and suitable for the provision of its services. The pharmacy’s consultation room is signposted so people know where they can talk privately to a member of the team. The pharmacy prevents people accessing its premises when it is closed so that it keeps people’s private information and its medicines safe.
Principle 4. Services, including medicines management
The pharmacy’s working practices are generally safe and effective, and it gets its medicines stock from a reputable source. It stores its medicines securely and carries out checks to help make sure they are fit for purpose and safe to supply. Members of the team try to make sure people with different needs can easily access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |