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Pharmacy inspections

Inspection reports and learning from inspections

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Rowlands Pharmacy (9011786)

Inspection outcome: Standards met

Last inspection: 24/01/2024

Pharmacy context

This is a community pharmacy situated in the town centre of Kirkby, in Merseyside. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including seasonal flu vaccinations and a minor ailment service. The pharmacy supplies medicines in multi-compartment compliance aids for some people to help them take the medicines at the right time.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy’s services. They record things that go wrong, review the records, and discuss any learning. Which helps to reduce the chances of similar mistakes happening again. The pharmacy keeps the records it needs to by law. And each year team members complete training to help remind them about how to keep private information safe.

Principle 2. Staff

Standards met

There are enough staff to manage the pharmacy's workload and they are appropriately trained for the jobs they do. Members of the pharmacy team complete regular training to help them keep their knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. A consultation room is available to enable private conversations.

Principle 4. Services, including medicines management

Standards met

The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from recognised sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. Members of the pharmacy team identify patients taking certain higher-risk medicines in order to provide counselling.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.

Pharmacy details

Unit 6
St. Chads Parade
Kirkby
Liverpool
L328RH
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards