Inspection outcome: Standards met
Last inspection: 14/08/2023
This is a busy pharmacy located adjacent to a medical centre. It mainly
dispenses NHS prescriptions and sells a wide range of over-the-counter
medicines. It provides a delivery service to people’s homes. And it dispenses
medication into multi-compartment compliance packs for some people who need
help taking their medicines. A large proportion of the pharmacy’s prescriptions
are sent and dispensed off-site at the Rowlands central hub and returned back to the pharmacy for
collection or delivery to their customers
Inspection summary findings
Principle 1. Governance
pharmacy adequately manages risks to make sure its services are safe, and
effective. It has written procedures to help make sure its team members work
safely. Members of the pharmacy team work to professional standards and are
clear about their roles and responsibilities. They record their mistakes so
that they can learn from them and take steps to help stop the same sort of
mistakes from happening again. The pharmacy keeps people's private information
safe and team members understand their role in safeguarding vulnerable people.
Principle 2. Staff
pharmacy team members work well together and have the right qualifications for
the jobs they do. They keep their skills up to date and the pharmacy supports
their development by providing them with protected time to undertake their
training at work. The team members are comfortable providing feedback and they
discuss any incidents which occur.
Principle 3. Premises
pharmacy is clean, bright and suitable for the provision of healthcare
services. It has two private consultation rooms that enables it to provide
members of the public with the opportunity
to have confidential conversations. The pharmacy prevents unauthorised people
accessing its premises so that it keeps its medicines safe.
Principle 4. Services, including medicines management
The pharmacy offers a number of healthcare
services that are managed well.
Pharmacy team members have an understanding of higher risk medication.
The team complete a range of
checks and audit processes which assist the pharmacy in providing its
dispensing services safely. The pharmacy sources, stores and supplies
medicines safely. The pharmacy
supplies medication to several care homes and the assembly of multi-compartment
compliance aid packs are well organised.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment
and facilities they need for the services they provide. The team uses its facilities and equipment to keep
people's private information safe.
St. Anns Walk
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|