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Pharmacy inspections

Inspection reports and learning from inspections

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Rowlands Pharmacy (1089947)

Inspection outcome: Standards met

Last inspection: 23/06/2021

Pharmacy context

The pharmacy is in a health centre in Waterloo, near Huddersfield. Pharmacy team members dispense NHS prescriptions and sell a range of over‐the‐counter medicines. They offer services including the NHS New Medicines Service (NMS). They provide medicines to people in multi‐compartment compliance packs. And they deliver medicines to people’s homes. The pharmacy provides a substance misuse service. The inspection was completed during the Covid-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has appropriate procedures in place to help manage the risks in the pharmacy. And it keeps the records required by law. Pharmacy team members record the mistakes they make during dispensing. They discuss these mistakes and make changes to prevent similar mistakes from happening again. They understand their responsibilities in protecting people’s private information and they keep this information safe. Pharmacy team members know how to help protect the welfare of children and vulnerable adults.

Principle 2. Staff

Standards met

Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete regular ongoing training suitable for their roles. The pharmacy listens when pharmacy team members raise concerns and make suggestions to help improve pharmacy services.

Principle 3. Premises

Standards met

The pharmacy is clean and well maintained. It provides a suitable space for the services provided. And it has suitable facilities so people can speak to pharmacy team members privately.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are easily accessible to people. And it provides its services safely and effectively. Pharmacy team members use technology well to improve ways of working. And they have the appropriate checks in place to help manage the technology safely. The pharmacy sources and stores its medicines appropriately. And it manages its medicines effectively. The pharmacy helps some people to take their medicines correctly by providing them in​ compliance packs. But pharmacy team members don’t always provide these people with necessary written information about their medicines. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people’s confidentiality.

Pharmacy details

617 Wakefield Road
Waterloo
HUDDERSFIELD
HD59XP
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards