Inspection outcome: Standards met
Last inspection: 04/08/2022
Pharmacy context
This is a community pharmacy in the village of Mayfield in the town of Dalkeith. The pharmacy sells over-the-counter medicines, dispenses NHS and private prescriptions. And it delivers medicines for some people to their homes. The pharmacy supplies some people with their medicines in multi-compartment compliance packs to help them take their medicines. It provides a substance misuse service.
Inspection summary findings
Principle 1. Governance
The pharmacy has processes in place to help the pharmacy team manage the risks with providing its services. Team members appropriately keep the records they need to by law, and they keep people’s private information safe. The team is equipped to manage any safeguarding concerns. Team members discuss and record details of mistakes they make while dispensing. And they regularly review them to help make changes to the way they work to improve patient safety.
Principle 2. Staff
The pharmacy has a team with the qualifications and skills to provide the pharmacy's services. Team members complete ongoing training to keep their knowledge and skills up to date. And they make changes to the way they work to improve how the pharmacy operates. They work hard together, but they quite regularly work longer hours to ensure they complete the workload.
Principle 3. Premises
The pharmacy keeps its premises clean and secure. And they are suitable for the services the pharmacy provides for people. The pharmacy has a suitable consultation room where people can have private conversations with team members.
Principle 4. Services, including medicines management
The pharmacy team adequately manages the pharmacy’s services, including its dispensing services. And it makes its services accessible to people. The pharmacy correctly sources its medicines, and it adequately stores and manages them.
Principle 5. Equipment and facilities
The pharmacy has the appropriately maintained equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.
Pharmacy details
New Battle Medical Pratice
Blackot Drive
Mayfield
DALKEITH
EH224AA
Scotland
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |