Inspection outcome: Standards met
Last inspection: 26/10/2022
Pharmacy context
This is a community pharmacy in the town of Mossend, Lanarkshire. The pharmacy sells over-the-counter medicines, dispenses NHS and private prescriptions. And it delivers medicines for some people to their homes. The pharmacy supplies some people with their medicines in multi-compartment compliance packs to help them take their medicines. It provides a substance misuse service and the NHS Pharmacy First service.
Inspection summary findings
Principle 1. Governance
The pharmacy mostly identifies and manages risk. Team members have access to a set of written procedures to help support them in managing the pharmacy's services safely. Team members keep most of the records they need to by law, and they keep people's confidential information safe. Team members record details of some mistakes made during the dispensing process and they discuss ways to improve patient safety.
Principle 2. Staff
The pharmacy has a team with the qualifications and skills to provide the pharmacy's services. Team members give feedback on ways the pharmacy can improve. And they complete some ongoing training to keep their knowledge and skills up to date. But they do not always have time in the working day to complete this. And they sometimes feel under some pressure to complete tasks in a timely manner.
Principle 3. Premises
The pharmacy keeps its premises clean and secure. And they are suitable for the services the pharmacy provides for people. The pharmacy has a suitable consultation room where people can have private conversations with team members.
Principle 4. Services, including medicines management
The pharmacy's services are easily accessible to people. It sources and stores its medicines appropriately. The pharmacy has processes in place to help team members provide its services safely and effectively. But not all these processes are robust, including checking the expiry dates of medicines. So, there is a risk people may receive medicines that are out of date.
Principle 5. Equipment and facilities
The pharmacy has the appropriately maintained equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.
Pharmacy details
The Bruce Medical Practice
4 Pollock Street
Mossend
BELLSHILL
ML4 1QD
UK
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |