Inspection outcome: Standards met
Last inspection: 27/09/2022
Pharmacy context
This community pharmacy is amongst a small parade of shops in the village of Mintlaw. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medicines. The pharmacy offers a range of services including the NHS Pharmacy First service and the seasonal flu vaccination service.
Inspection summary findings
Principle 1. Governance
The pharmacy properly identifies and manages the risks to its services. It has the documented procedures it needs relevant to its services. And it keeps the records it must by law. Pharmacy team members understand their role to help protect vulnerable people. And they suitably protect people’s confidential information. The pharmacy team members respond appropriately when errors happen. They identify and discuss what caused the error and they generally act to prevent future mistakes.
Principle 2. Staff
The pharmacy has a team with the appropriate range of experience and skills to safely provide its services. Team members work well together and are good at supporting each other in their day-to-day work. They discuss ideas and implement new processes to enhance the delivery of the pharmacy’s services. The team members take opportunities to complete training courses and they receive feedback on their performance. So, they can develop their skills and knowledge.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has appropriate facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible. It manages its services well to help people receive appropriate care and to make sure they receive their medicines when they need them. The pharmacy keeps detailed records to help monitor the services it provides. This enables the team to deal with queries effectively. The pharmacy gets its medicines from reputable sources and it stores them properly. The team regularly carries out checks to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It makes sure it uses its equipment appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |