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Pharmacy inspections

Inspection reports and learning from inspections

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Rowlands Pharmacy (1034427)

Inspection outcome: Standards met

Last inspection: 24/04/2019

Pharmacy context

This is a community pharmacy located on a parade of shops. It is situated in the residential area of Southdene in Kirkby, Merseyside. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over the counter medicines. It also provides a range of services such as seasonal flu vaccinations, a minor ailment service and emergency hormonal contraception. A number of people receive their medicines inside multi-compartment compliance aids.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team follows written procedures to help make sure the pharmacy provides services safely and effectively. It records things that go wrong and reviews them to help identify learning and reduce the chance of the same mistake happening again. People who work in the pharmacy are given training about the safe handling and storage of data. This helps to make sure that they know how to keep private information safe. They are also trained in safeguarding vulnerable adults and children. And know the possible signs of concern to report.

Principle 2. Staff

Standards met

There are enough staff to manage the pharmacy's workload and they are properly trained for the jobs they do. Members of the pharmacy team complete regular training modules to learn new skills and keep their knowledge up to date. They get regular feedback from their manager to discuss how they can improve.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. A consultation room is available to allow private conversations. 

Principle 4. Services, including medicines management

Standards met

The pharmacy's services are accessible to most people.  And they are suitably managed to help make sure that they are provided safely. The pharmacy gets its medicines from reputable sources, manages them safely and carries out regular checks to help make sure that all its medicines are in good condition.

Principle 5. Equipment and facilities

Standards met

The pharmacy team has access to the equipment they need for the services they provide. 

Pharmacy details

17-19 Broad Lane
Southdene
Kirkby
LIVERPOOL
L326QA
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards