Inspection outcome: Standards met
Last inspection: 24/04/2019
Pharmacy context
This is a community pharmacy located on a parade of shops. It is situated in the residential area of Southdene in Kirkby, Merseyside. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over the counter medicines. It also provides a range of services such as seasonal flu vaccinations, a minor ailment service and emergency hormonal contraception. A number of people receive their medicines inside multi-compartment compliance aids.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures to help make sure the pharmacy provides services safely and effectively. It records things that go wrong and reviews them to help identify learning and reduce the chance of the same mistake happening again. People who work in the pharmacy are given training about the safe handling and storage of data. This helps to make sure that they know how to keep private information safe. They are also trained in safeguarding vulnerable adults and children. And know the possible signs of concern to report.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload and they are properly trained for the jobs they do. Members of the pharmacy team complete regular training modules to learn new skills and keep their knowledge up to date. They get regular feedback from their manager to discuss how they can improve.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. A consultation room is available to allow private conversations.
Principle 4. Services, including medicines management
The pharmacy's services are accessible to most people. And they are suitably managed to help make sure that they are provided safely. The pharmacy gets its medicines from reputable sources, manages them safely and carries out regular checks to help make sure that all its medicines are in good condition.
Principle 5. Equipment and facilities
The pharmacy team has access to the equipment they need for the services they provide.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |