Rothwell Pharmacy (1092887)

Inspection summary findings

Principle 1. Governance

The pharmacy has safe and effective working practices. It manages its risks appropriately by recording, reviewing and learning from its mistakes. And it keeps people’s information safe. It regularly asks people for their views and uses their feedback to improve its services. It keeps the records required by law to ensure that its medicines are supplied safely and legally.

Principle 2. Staff

Team members have protected time at work to undertake ongoing training. This helps them keep their skills and knowledge up to date. And they anticipate and plan for future training needs, such as when a new computer system is installed. The pharmacy has enough team members to manage its workload safely. They are appropriately trained and have a good understanding about their roles and responsibilities. They routinely make suggestions to improve safety and workflows where appropriate. 

Principle 3. Premises

The pharmacy team keeps the pharmacy secure, clean and tidy. The pharmacist has an area to check prescriptions, and this is kept clear to help reduce the risk of mistakes.

Principle 4. Services, including medicines management

The pharmacy provides its services in a safe way. It gets its medicines from reputable suppliers and it stores them properly. It takes the right action if any medicines or devices need to be returned to the suppliers. This means that people get medicines and services which are safe to use. The team members follow safe practice when assembling compliance packs which help people to take their medication. The pharmacy identifies and gives advice to people taking higher-risk medicines to make sure that they are taken safely.

Principle 5. Equipment and facilities

The pharmacy has the right equipment for its services, and it makes sure that it's properly looked after. It uses its equipment to keep people’s private information safe.