Inspection outcome: Standards met
Last inspection: 23/07/2019
Pharmacy context
This is a community pharmacy situated next to a busy main road between Chester and Wrexham. The pharmacy is located in a residential area. It dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. A number of people receive their medicines in multi-compartment compliance aids.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages risks associated with its services. The pharmacy keeps all of the records it needs to by law. Members of the pharmacy team are clear about their roles and responsibilities. And they record things that go wrong, so that they can learn from them. But they do not record all of their mistakes, so they may miss some opportunities to learn.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services.
Principle 3. Premises
The pharmacy is clean and tidy. It is a suitable place to provide healthcare.
Principle 4. Services, including medicines management
The pharmacy’s services are easy to access, and they are generally well managed. But members of the pharmacy team do not always know when high-risk medicines are being handed out. So, they may not always make extra checks or give people advice about how to take them. The pharmacy generally stores its medicines appropriately. But it does not keep records of date checking, so it is not be able to show that it checks all its stock.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide the service safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |