Inspection outcome: Standards met
Last inspection: 22/08/2024
Pharmacy context
This pharmacy is located on a busy high street in the town of Epping. It dispenses NHS and private prescriptions and provides some NHS services such as the Pharmacy First service. The pharmacy sells medicines over the counter and supplies medicines in multi-compartment compliance packs to some people. It also provides a prescription delivery service.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages risks well. Team members follow written procedures to ensure they work safely and effectively. They record mistakes they make and review them regularly to try and prevent similar mistakes from happening again. The pharmacy keeps the records it needs to by law and ensures people's private information is protected. And team members understand their role in safeguarding vulnerable people.
Principle 2. Staff
Pharmacy team members are trained appropriately for their roles. And there are enough team members to provide the pharmacy’s services safely. They work well together and are comfortable sharing ideas to improve the pharmacy or raise any concerns.
Principle 3. Premises
The pharmacy is clean and spacious and is kept secure from unauthorised access. It provides a suitable environment to provide healthcare services from. And it has a consultation room so people using the pharmacy can have a private conversation if needed.
Principle 4. Services, including medicines management
The pharmacy generally manages the services it offers well. And it is accessible to people with different needs. It obtains its medicines from reputable wholesalers and stores them appropriately. Team members do not routinely highlight higher-risk medicines which means people may not always receive additional advice regarding these medicines.
Principle 5. Equipment and facilities
The pharmacy team has access to the equipment and facilities it needs for the services it provides. Team members maintain the equipment so it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |