Inspection outcome: Standards met
Last inspection: 27/10/2022
Pharmacy context
This is a busy independent pharmacy situated in a parade of shops in a residential area. In addition to dispensing medicines the pharmacy provides flu vaccinations. And it supplies people with medicines in multi‐compartment compliance packs to help them manage their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are generally safe and effective. People who use the pharmacy can give feedback on its services. The pharmacy mainly keeps the records it needs to by law so that medicines are supplied safely and legally. And the pharmacy team knows how to help protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to dispense and supply its medicines safely, and they work effectively together and are supportive of one another. Team members are given some ongoing training to keep their knowledge and skills up to date. But they do not always get time set aside to complete it at work.
Principle 3. Premises
The premises are suitable for the pharmacy's services and they are kept secure. But the pharmacy could do more to ensure that its premises always protects people's private information and ensure the premises are kept tidy and free from clutter.
Principle 4. Services, including medicines management
People can access the pharmacy's services. The pharmacy was providing its services in an organised way. It orders its medicines from reputable sources and largely manages them properly. Team members do not always refer to the prescription when they are assembling compliance packs. And this could increase the chance that a mistake is made.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |