Inspection outcome: Standards met
Last inspection: 30/10/2025
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Pharmacy context
The pharmacy is in an office building in a residential area of Luton, Bedfordshire. It is an online pharmacy and it dispenses prescriptions. It supplies medicines in multi-compartment compliance packs for people who find it difficult to take their medicines at the right time and offers a delivery service.
This was the first routine inspection of the pharmacy since it was registered in April 2025
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
Pharmacy details
Chaucer House
Ground Floor, Suite 1 & 2
2 Chaucer Road
Luton
LU3 1EL
United Kingdom
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |