Inspection outcome: Standards met
Last inspection: 17/03/2022
Pharmacy context
This pharmacy is situated in a parade of shops in the town centre. As well as dispensing NHS prescriptions the pharmacy supplies medicines in multi-compartment compliance packs to help people take their medicines safely. The pharmacy also supplies medicines to some people living in care homes. It provides a smoking cessation service, emergency contraception service and a range of other services under the Pharmacy First scheme. The inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services to help provide them safely. It records and regularly reviews any mistakes that happen during the dispensing process. It uses this information to help make its services safer and reduce any future risk. It protects people’s personal information well and it regularly seeks feedback from people who use the pharmacy. And team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They receive ongoing and structured training opportunities to support their learning needs and maintain their knowledge and skills. And they get time set aside in work to complete it. They can raise any concerns or make suggestions and have regular meetings to do this. This means they can help improve the systems in the pharmacy. The team members take professional decisions to ensure people can safely take their medicines.
Principle 3. Premises
The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy delivers its
services in a safe and effective manner. And people with a range of needs can
access the pharmacy’s services. The pharmacy takes the right action in response
to safety alerts. It gets its medicines from reputable suppliers and manages
them appropriately to make sure that they are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the right equipment for its services, and it makes sure that it's properly looked after. It uses its equipment to keep people’s private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |