Inspection outcome: Standards met
Last inspection: 10/03/2022
Pharmacy context
The pharmacy is in a parade of shops in a residential area of Abingdon. It dispenses NHS prescriptions and private prescriptions, sells over‐the‐counter medicines and provides health advice. The pharmacy dispenses medicines in multi‐compartment compliance aids for people who have difficulty managing their medicines. Services include prescription delivery, supervised consumption, treatment for simple urinary tract infection and vaccinations for seasonal flu. The inspection took place during the COVID‐19 pandemic. All aspects of the pharmacy were not inspected.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are generally safe and effective. It has satisfactory written procedures which tell team members how to manage risks and work safely. But some members need to read the procedures so they know how to complete tasks in the right way. Pharmacy team members record and review their mistakes, but some records do not have a lot of detail. So they may not spot patterns to stop the same things happening again. They have introduced ways of working to help protect people against COVID‐19 infection. The pharmacy mostly keeps the records it needs to by law so it can show it is providing safe services. And it enables people to give their views on how it can improve its services. Members of the pharmacy team understand their role in safeguarding the welfare of vulnerable people. And they keep people's private information safe.
Principle 2. Staff
The pharmacy's team members work well together to manage the workload and deliver services. They have access to a range of training resources and time at work to study to improve their skills. Team members are comfortable providing feedback to improve services.
Principle 3. Premises
The registered pharmacy is generally clean, secure and suitable for the provision of healthcare. And it protects the privacy of people who use its services. The pharmacy prevents people accessing the premises when it is closed so it keeps its medicines and people's information safe. The pharmacy team has put measures in place to help protect people from COVID‐19 infection.
Principle 4. Services, including medicines management
People with a variety of needs can easily access the pharmacy's services. The pharmacy's working practices are generally safe and effective. It obtains its medicines from reputable suppliers, and stores them securely at the right temperature so it can show they are fit for purpose and safe to use. The pharmacy team members give people helpful advice and they make sure people have all the information they need to use their medicines safely. Members of the pharmacy team know what to do if any medicines or devices need to be returned to the suppliers.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment in a way that keeps people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |