Reydon Pharmacy (1124747)

Inspection summary findings

Principle 1. Governance

The pharmacy identifies and manages the risks associated with its services to help provide them safely. It records and regularly reviews any mistakes that happen during the dispensing process. It uses this information to help make its services safer and reduce any future risk. It protects people’s personal information well and it regularly seeks feedback from people who use the pharmacy. And team members understand their role in protecting vulnerable people.

Principle 2. Staff

The pharmacy has enough team members for the services it provides. And the pharmacy supports them by giving them time at work to do ongoing training to help keep their knowledge and skills up to date. They do the right training for their roles. They work effectively together and are supportive of one another.

Principle 3. Premises

The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services. People can have a conversation with a team member in a private area.

Principle 4. Services, including medicines management

The pharmacy provides a range of services and takes steps to make sure people can use them. It provides its services safely. It gets its medicines from reputable sources, and it manages them appropriately so that they are safe for people to use. And it takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use. People with a range of needs can easily access the pharmacy's services.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's private information safe.