Pharmacy context
This community pharmacy is in Northampton’s city centre and located within a convenience store. It has extended opening hours and mainly dispenses NHS prescriptions which it receives from several local GP surgeries. It provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations. The pharmacy supervises some people who take medicines. It also supplies medicines in multi-compartment compliance packs to people.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. Its team members make changes to improve safety when they supply medicines. But they could do more to monitor the dispensing service’s accuracy and make further improvements. The pharmacy keeps the records that it needs to and generally makes sure that these are accurate. Its team members manage confidential information appropriately. And know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough, suitably qualified staff to safely provide its services. It provides its team members with some ongoing training to keep their skills and knowledge up to date. The pharmacy’s team members comfortably share information and learning with each other.
Principle 3. Premises
The pharmacy safely provides its services from suitable premises.
Principle 4. Services, including medicines management
The pharmacy manages its services safely. It stores its medicines appropriately and generally makes sure that they are fit for purpose. The pharmacy’s team members identify higher-risk medicines and largely provide people with appropriate advice.
Principle 5. Equipment and facilities
The pharmacy keeps its equipment well-maintained so that it can safely provide its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |