Inspection outcome: Standards met
Last inspection: 28/03/2023
Pharmacy context
This community pharmacy is currently undergoing a change of ownership. It is situated in a parade of shops in a suburb of Leamington Spa. It sells a range of over-the-counter medicines and dispenses prescriptions. It offers New Medicine Service (NMS) checks, a needle exchange scheme and a prescription delivery service. It also supplies emergency hormonal contraception (EHC) and administers flu vaccinations in the winter season. It supplies medicines in multi-compartment compliance packs to some people who need help in managing their medicines. And the pharmacy has a small number of people receiving instalment medicines for substance misuse treatment.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy identifies and manages the risks associated with its services. It has written procedures to help deliver its services safely. And it keeps the records it needs to by law, to show that medicines are supplied safely and legally. Members of the pharmacy team protect people's confidential information appropriately. And they understand how they can help protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to manage its workload adequately. Members of the pharmacy team are supported by their pharmacy manager, and they have the appropriate skills and qualifications for their roles and responsibilities. The company provides training resources to help its team members keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy’s premises are safe, secure, and suitable for the services it offers. People can have a conversation with a team member in a private area
Principle 4. Services, including medicines management
Overall, the pharmacy manages its services well to ensure people get appropriate care and the support they need to use their medicines safely. People with different needs can access the pharmacy’s services. The pharmacy gets its medicines from reputable sources, and it generally stores them appropriately. Team members take the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it maintains its facilities and equipment adequately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |