Inspection outcome: Standards met
Last inspection: 21/01/2020
Pharmacy context
This pharmacy is in a
parade of shops in a residential area. The pharmacy dispenses NHS prescriptions
and offers private services for flu, erectile dysfunction, salbutamol and
travel vaccinations. It also supplies medicines in multi-compartment compliance
packs to people to help them take their medicines safely.
Inspection summary findings
Principle 1. Governance
The pharmacy has written instructions which tell the team how to complete tasks safely. The pharmacy asks its customers for their views. Team members protect people’s private information. And they know how to safeguard vulnerable people. The pharmacy generally keeps its records up to date.
Principle 2. Staff
The team members generally manage the pharmacy’s workload well. All of them have the appropriate qualifications for the tasks they carry out. Staff are given some ongoing training. But this is not very structured, and they are not given time set aside for training. This could mean that learning needs of staff members are not always identified and supported. There are currently enough staff to cope with the workload though the departure of one of the team later in the year may put some pressure on the rest of the team if there is no replacement for them.
Principle 3. Premises
The premises are clean, secure, and maintained to a level of hygiene appropriate for the pharmacy’s services.
Principle 4. Services, including medicines management
Pharmacy services are largely delivered in a safe and effective manner. The pharmacy obtains its medicines from reputable sources, and generally manages them appropriately so that they are safe for people to use. But the systems are not robust, so some people may not receive the best service, as others do.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |