Inspection outcome: Standards met
Last inspection: 12/05/2025
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Pharmacy context
This community pharmacy is located on the high street in Old Harlow, Essex. It sells medicines over the counter and dispenses NHS and private prescriptions. And it supplies medicines in multi-compartment compliance packs to some people. The pharmacy provides the NHS New Medicines Service and it delivers prescriptions to people who cannot get to the pharmacy.
This was a reinspection following an inspection in March 2025 where the pharmacy did not meet Standards 1.1, 1.5, 2.2 and 4.3. Since the last inspection, the pharmacy has implemented new standard operating procedures (SOPs) which all team members have read and signed. The pharmacy now has appropriate indemnity insurance in place. And it has enrolled all members of its team onto accredited training courses relevant to their roles. The pharmacy has completed expiry date checks of all its dispensing stock, and it now has a robust process to ensure expiry date checks are completed regularly. It has installed new thermometers in all its medical fridges so it can show that medicines requiring cold storage are stored at the appropriate temperatures.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 4. Services, including medicines management
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |