Inspection outcome: Standards met
Last inspection: 07/02/2022
Pharmacy context
This pharmacy provides its services at a distance and access to the premises is closed to the public. People can visit the pharmacy website and contact the pharmacy by telephone. The pharmacy’s main activities are dispensing NHS and private prescriptions and delivering medicines to people’s homes. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medication. The pharmacy was inspected during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. The pharmacy has up-to-date written procedures for the team to follow to help ensure the pharmacy’s services are provided safely. The pharmacy team members respond appropriately when errors happen. They identify what caused the error and they act to prevent future mistakes. The pharmacy protects people’s private information. And it mostly keeps the records it needs to by law.
Principle 2. Staff
The pharmacy has a small team with the qualifications and skills to support its services. The team members support each other in their day-to-day work and when completing training courses. The pharmacist reaches out to other pharmacists when planning new services to ask for advice and guidance to help ensure the pharmacy delivers its services safely.
Principle 3. Premises
The pharmacy premises are appropriate for the services the pharmacy provides. And the pharmacy is suitably clean, hygienic and secure.
Principle 4. Services, including medicines management
The pharmacy provides basic services that supports people's health needs. And the team manages the pharmacy services well. The pharmacy obtains its medicines from reputable sources and it stores and manages its medicines appropriately. The pharmacy keeps sufficiently detailed records of prescription requests to enable the pharmacist to deal with queries effectively. But it doesn’t keep records of deliveries it makes to people for the team to refer to when a person enquires about their delivery.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to appropriately provide safe services and it has facilities to help protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |