Inspection outcome: Standards met
Last inspection: 05/08/2019
Pharmacy context
An independent pharmacy located in the centre of High Wycombe. The pharmacy dispenses NHS and private prescriptions, sells a range of over‐the‐counter medicines and provides health advice. The pharmacy also provides Medicines Use Reviews (MURs), New Medicine Service (NMS), NHS Urgent Medicines Supply Advanced Service (NUMSAS) and multi-compartment compliance packs (MDS trays or packs) for patients in their own homes.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are safe. Team members record and review their mistakes to help reduce the risk of them happening again. The pharmacy keeps the records required by law, but responsible pharmacist absence may not always be recorded. The pharmacy keeps people’s information safe and team members help to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide its services safely. Team members have access to training materials to ensure that they have the skills they need. Pharmacy team members make decisions and use their professional judgement to help people. Team members can share information and raise concerns to keep the pharmacy safe.
Principle 3. Premises
The pharmacy's premises are suitable for the provision of its services and they are secure when closed. Pharmacy team members use a private room for sensitive conversations with people to protect their privacy.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to people with different needs. Its team members source, store and generally manage medicines appropriately. The pharmacy identifies people supplied with high‐risk
medicines so that they can be given extra information they need to take their
medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities to provide its services safely. These are clean and fit for purpose.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |