Inspection outcome: Standards met
Last inspection: 18/09/2024
Pharmacy context
This pharmacy is situated alongside other local businesses on a busy main road in Knightsbridge. It sells over-the-counter medicines, beauty and wellbeing products, and it dispenses private prescriptions. The pharmacy works in partnership with private doctors. People who use the pharmacy are often visitors from overseas. The pharmacy does not provide NHS services.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages the risks associated with its services. Members of the pharmacy team keep people’s private information safe, and they know how to safeguard people who may be vulnerable. The pharmacy has some written procedures, so team members know what is expected of them. But it does not have policy or procedure explaining its arrangements with the private doctor service that it works in partnership with. This means it could find it harder to explain its involvement if there was a query or concern relating to this aspect of its services.
Principle 2. Staff
The pharmacy has enough team members to manage the workload. Team members work under the supervision of a pharmacist. And the pharmacy provides essential training, so team members can develop the skills needed for their roles.
Principle 3. Premises
The pharmacy provides a suitable environment for the delivery of healthcare services. It has consultation facilities, so people can speak to the pharmacist in private if needed.
Principle 4. Services, including medicines management
The pharmacy generally provides its services and supplies medicines safely. It sources medicines from licensed suppliers and team members complete checks to make sure they are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It maintains equipment so it suitable for use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |