Prince (1041476)

Inspection summary findings

Principle 1. Governance

The pharmacy manages most of the risks associated with its services and it keeps the records required by law. Team members know how to protect people’s private information and they have a basic knowledge of how to safeguard and support vulnerable people. The pharmacy has written procedures explaining how tasks should be completed. But these are not necessarily followed in practice, and the pharmacy could do more to make sure the team always works safely and learns from its mistakes.

Principle 2. Staff

The pharmacy has enough staff to provide its services. There is an open culture. Team members work under supervision and they work well together. They have access to appropriate training courses, but they sometimes delay completing these, so there might be gaps in their skills and knowledge.

Principle 3. Premises

The pharmacy has enough space for the delivery of healthcare services. But the generally tired appearance detracts from the overall professional image.

Principle 4. Services, including medicines management

The pharmacy generally manages it services well and supplies medicines safely. It gets its medicines from reputable sources, stores them safely, and the team makes some checks to make sure they are suitable to supply.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs for the services it provides. And the pharmacy team stores and uses equipment in a way that protects people’s privacy.