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Pharmacy inspections

Inspection reports and learning from inspections

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Priestwood Pharmacy (1109805)

Inspection outcome: Standards met

Last inspection: 25/08/2022

Pharmacy context

This independent community pharmacy is situated alongside other local shops in a residential area of Bracknell. It mainly supplies NHS prescriptions to people in the local area. The pharmacy provides multi-compartment compliance packs to some people who need assistance in managing their medicines and it offers a home delivery service one day a week. The pharmacy also provides some other NHS services such as the New Medicines Service, the Discharge Medicines Service, the Community Pharmacist Consultation Service and seasonal flu vaccinations

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally identifies and manages the risks associated with its services. It has policies and procedures to help make sure that its team members work safely, and it has appropriate insurance for the services it provides. Pharmacy team members keep people’s private information safe, and they understand their role in protecting and supporting vulnerable people. The team keeps all the records it needs to by law, but records are not always up to date which could make it more difficult for the team members to show what has happened if a query arises.

Principle 2. Staff

Standards met

The pharmacy has enough staff to deliver its services safely. The team members work well together, and they have access to appropriate training. But the pharmacy does not always have a structured approach to training which means team members might delay developing the skills and knowledge needed for their roles.

Principle 3. Premises

Standards met

The pharmacy provides a suitable environment for people to receive healthcare services. It has consultation facilities which are used for some services such as vaccinations, and so the pharmacy team members can speak to people in private.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy’s working practices are safe and effective, so people receive appropriate care. It gets its medicines from reputable suppliers, and it stores them securely. The pharmacy team members make some checks and manage medicines to make sure they are fit for purpose and suitable to supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the right equipment and facilities to provide its services safely. Equipment is appropriately maintained and used in a way which protects people’s privacy.

Pharmacy details

7 Priestwood Square
BRACKNELL
RG421UD
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards