Priestwood Pharmacy (1109805)

Inspection summary findings

Principle 1. Governance

The pharmacy generally identifies and manages the risks associated with its services. It has policies and procedures to help make sure that its team members work safely, and it has appropriate insurance for the services it provides. Pharmacy team members keep people’s private information safe, and they understand their role in protecting and supporting vulnerable people. The team keeps all the records it needs to by law, but records are not always up to date which could make it more difficult for the team members to show what has happened if a query arises.

Principle 2. Staff

The pharmacy has enough staff to deliver its services safely. The team members work well together, and they have access to appropriate training. But the pharmacy does not always have a structured approach to training which means team members might delay developing the skills and knowledge needed for their roles.

Principle 3. Premises

The pharmacy provides a suitable environment for people to receive healthcare services. It has consultation facilities which are used for some services such as vaccinations, and so the pharmacy team members can speak to people in private.

Principle 4. Services, including medicines management

Overall, the pharmacy’s working practices are safe and effective, so people receive appropriate care. It gets its medicines from reputable suppliers, and it stores them securely. The pharmacy team members make some checks and manage medicines to make sure they are fit for purpose and suitable to supply.

Principle 5. Equipment and facilities

The pharmacy has the right equipment and facilities to provide its services safely. Equipment is appropriately maintained and used in a way which protects people’s privacy.