Inspection outcome: Standards met
Last inspection: 18/05/2023
Pharmacy context
This is a distance selling pharmacy which occupies the first floor of a purpose-built industrial unit in a rural area in South Staffordshire, near to the towns of Lichfield and Tamworth. The pharmacy mainly dispenses and delivers NHS prescriptions directly to people across the United Kingdom and to a small number of care home residents. It is not generally open to members of the public, but the pharmacy provides some private services such as travel vaccinations on an appointment basis only.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services to make sure people receive appropriate care. Members of the pharmacy team follow written procedures to make sure they work safely, and they complete tasks in the right way. They discuss their mistakes so that they can learn from them. The pharmacy team keeps people’s information safe and understand their role in supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough
team members to manage the workload and the services that it provides. The team
members plan absences in advance, so the pharmacy has enough staff cover to
provide the services. The team works well together in a supportive environment,
and team members can raise concerns and make suggestions.
Principle 3. Premises
The pharmacy provides a safe, secure and professional environment for the provision of healthcare services.
Principle 4. Services, including medicines management
The pharmacy manages its services and supplies medicines safely. It gets its medicines from licensed suppliers and stores them securely and at the right temperature, so they are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And the team uses it in a way that keeps people’s information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |