Inspection outcome: Standards met
Last inspection: 28/08/2026
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Pharmacy context
This is an independently owned community pharmacy on a parade of shops in Old Malden, near Worcester Park in Surrey. It dispenses people’s prescriptions, sells over-the-counter medicines and offers healthcare advice. It supplies some medicines in multi-compartment compliance packs to those who might otherwise struggle to manage their medicines. And it offers a delivery service to those who can’t visit the pharmacy themselves. This was a reinspection following an inspection in May 2026 where the pharmacy did not meet Standards 1.2, 1.7 and 2.2. This reinspection focused on those Standards which had previously not been met. The pharmacy has since made improvements to the way it records its mistakes and learns from them. It has also registered it staff members on the necessary training courses and taken action to reduce the risk of people seeing other people's personal details.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |