Inspection outcome: Standards met
Last inspection: 03/07/2019
Pharmacy context
This is a community pharmacy on a major road. It is situated in the residential area of Platt Bridge, near Wigan. The pharmacy dispenses both NHS and private prescriptions, sells over-the-counter medicines and provides a minor ailment service. A number of people receive their medicines in multi-compartment compliance aids.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy’s services. Members of the team record things that go wrong and discuss them to help identify learning and reduce the chances of similar mistakes happening again. The pharmacy keeps the records it needs to by law. People who work in the pharmacy are given training about the safe handling and storage of data. This helps to make sure that they know how to keep private information safe.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload and they are properly trained for the jobs they do. The pharmacy team complete some additional training to help them keep their knowledge up to date.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. But the pharmacy does not have a consultation room, so it is unable to offer some services and private conversations may be difficult.
Principle 4. Services, including medicines management
Some people, including wheelchair users, may find it difficult to enter the pharmacy. So they may not be able to access all of the pharmacy's services. Services are managed to help make sure that they are provided safely. But the pharmacy does not always highlight important information about medicines that are waiting to be collected. So the pharmacy team may not always check that the medicines are still suitable, or give people advice about taking them. The pharmacy gets its medicines from appropriate sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition.
Principle 5. Equipment and facilities
The pharmacy’s team members have access to the equipment they need for the services they provide.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |